FAQ

We provide end-to-end robotics solutions and engineering services, covering the full process from product sourcing and component selection to solution design, system integration, development, and delivery.

We work with robotics startups, AI hardware teams, R&D labs, and application teams worldwide. We help them access China’s robotics supply chain while providing BOM support, component selection, and engineering expertise.

Our portfolio covers motion and transmission, electrical and control systems, end effectors, sensing, computing and control, as well as complete robots. Products include frameless torque motors, harmonic and planetary joint modules, linear actuators, motor drives, and more.

Yes. Our international team communicates in English and provides English product datasheets, catalogs, and company materials to support your sourcing and evaluation process.

Yes. Most products are available for samples, small-volume orders, and phased deliveries, making them well suited for startups and R&D teams conducting prototyping and design validation.

Submit an RFQ through our Request a Quote form or contact our engineering team directly. Samples of standard products can be ordered directly, while complex or customized requirements are handled through a short technical consultation.

We do both. Our supply chain capabilities are the foundation, and we also provide BOM support, component selection, compatibility assessment, secondary development, and system integration—turning individual components into working systems.

We support international delivery. Incoterms, logistics, certifications, warranty terms, payment terms, and after-sales arrangements are confirmed based on the requirements of each project.

RoboX gives you a single point of contact for multi-brand sourcing, sample testing, and small-volume delivery, backed by engineering expertise. This reduces coordination overhead, shortens the sourcing and selection process, and lowers the cost of trial and error.

Lead times vary by product and order requirements. Standard products and customized or integrated projects follow different timelines, and we provide a clear delivery estimate with each quotation.